Frequently asked questions

What is your turn around rate for visuals?


The maximum time for visuals is two weeks. Some visuals may take longer depending on the film project.




Who owns the raw footage?


Once JT Visuals films and edit the video, we retain ownership of the footage. You are welcome to embed the final video in your properties (website, social media, youtube, etc.) with the exception of repurposing the content for competing media site. If a client chooses to want access to raw footage client must pay an additional fee.




What if I need additional editing/revisions?


Once a video is complete the client is allowed one revision free of charge. Any additional changes will add an additional fee




How long will you keep the footage?


JT Visuals will only hold the footage that is filmed for 3 months




Who creates the concept for the visual?


Client's normally have a concept idea for their visual. However if a concept is needed from the videographer client must book videographer prior to videographer sharing concept visual ideas.




What kind of camera do you film with?


JT Visuals films with canon and sony




How is payment processed?


Payment is processed through an invoice sent to you through email. A non refundbale deposit is required prior to booking, The remaiing balance must be paid the day of the shoot.